being able to cc other staff when using an email template
planned
Po-Han Huang (OpenApply Team)
Merged in a post:
Being able to copy colleague with OA access in email templates
Hello,
It would save us so much time if we could copy our colleagues who are in charge of recruitment to our Acceptance email templates.
We would not have to send them a separate note to inform them the email has been sent to the family.
Additionally, when the family replies to our email it would automatically inlcude them if we have the option to cc them,
Best regards,
Elisa
Po-Han Huang (OpenApply Team)
Hi ,
I'm planning the functionality and I have a question. It would be great if you could let me know your thoughts and your school's case.
OA's email template can send personalized emails with mail merge values (legends). When schools send an email template to 100 students at once, what email do the colleagues in CC or BCC want to receive?
Idea 1. Receive all outgoing emails sent to the students.
For example, if schools use an email template and send it to 100 students, the colleague will receive 100 different copies of the email. This is how Gmail does. https://tinyurl.com/26urd586
Idea 2. Receive only one email with the first student's info.
For example, if schools use an email template and send it to 100 students, the colleague will receive 1 copy with the first student's info in the email. This is similar to OA Email Preview.
Idea 3. Receive only one email with the mail merge tag, such as {{applicant_first_name}}.
For example, if schools use an email template and send it to 100 students, the colleague will receive 1 copy with mail merge tags in the email.
Feel free to let me know if you have other ideas. Thank you!
Steven Born (OpenApply Team)
yes, we'll plan to add the cc & bcc options
Steven Born (OpenApply Team)
marked this post as
planned
Steven Born (OpenApply Team)
We will plan to do this in 2025